Airasia Stopped Self Check-In Kiosk Services at KLIA 2

July 18, 2014 by  
Filed under General

Attention to all travellers! AirAsia had discontinued their self-check-in kiosk services at KLIA2 on 22 June 2014.

It seems like the service was found to be incompatible with the new system which is integrated with INTERPOL’s I-Checkit System, a tool to detect and prevent illicit transactions and identity theft of the public and private sector.

This incompatibility had caused kiosk check-in at KLIA2 incapable of providing the same protection against the INTERPOL’s Stolen and Lost Travel Documents (SLTD).

Airasia self check-in kiosk services at KLIA 2

Airasia self check-in kiosk services at KLIA 2

Image credit to the AirAsia

This service is currently being revised and AirAsia will implement native check-in kiosks at KLIA2 and will announce accordingly when they will be made available. Apart from that, guests can still utilize Self Check-In via Web or Mobile. These self-check-in services are available from 14 days up to 1 hour before departure for all AirAsia flights while guests need to check in up to 4 hours before departure for AirAsia X flights.

To check-in, guests may receive their boarding pass via email and smartphone users can also use mobile QR code to check-in. All passengers are advised to print their boarding passes to avoid upcoming problems. Guests can also opt for manual check-in which comes with a RM10 fee.

Airasia self check-in

Airasia self check-in

Image credit to the AirAsia

These self-check-in services were made for passengers’ convenience, so they do not have to queue up before departure. All you have to do is check-in, print your boarding pass, baggage drop at the counter and voila, you are good to go. People usually would not care about the backend operation where there will be a security check by AirAsia. It is essential that they stopped self-check-in kiosks for now to avoid global identity theft and international crime or human trafficking being commited.

Even though it might trouble some people who use self-check-in kiosks often, it does not stop people from traveling all over the world on AirAsia’s flights. So, instead of being hung up on the discontinuity of self-check-in kiosks, use other check-in methods available and enjoy your vacation!

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